IY
Ivy Yang
General Manager
Founded Royal Holidays in 2008 with a simple belief: that travel, done well, should leave you changed. Ivy still personally reviews every custom itinerary that goes out the door.
Specialty: Asia & corporate travel
Our story
Seventeen years of good travel.
We're a small team of travel obsessives in Calgary. We've spent nearly two decades figuring out what makes a trip transcend a vacation, and we put that into every itinerary that goes out the door.
Customer first, service-oriented
We sell the part of a trip you only notice when it's missing.
Royal Holidays was founded in 2008 with a simple, almost stubborn idea — that the travel agent, that supposedly disappearing profession, was actually about to become more valuable than ever. As the internet flooded travelers with options, what people would need most was someone to help them choose well.
Seventeen years later, we still believe it. Every itinerary that leaves our office is built by a human who knows the destination, knows our partners on the ground, and knows what kind of trip you'll remember in twenty years.
We have particular strengths — Asia, Europe, Canadian luxury — and we have relationships in places most agencies don't, including direct partner offices in Guangdong, Guangzhou, and Hong Kong. But what we really sell is care. The flight that got rebooked before you knew it was canceled. The restaurant reservation in Kyoto that was supposedly impossible. The 3 a.m. call when something needs to be quietly handled.
17+
Years curating travel
60+
Countries on our books
12k+
Trips delivered
98%
Would book us again
Milestones
A short history of getting a little better every year.
- 2008
Royal Holidays opens in Calgary
Ivy Yang founds the company with a small office on Centre Street and a roster of three Canadian rail and motorcoach itineraries.
- 2010
Asia expansion
Partner offices established in Guangdong, Guangzhou, and Hong Kong — the start of our role as a true Canada–Asia bridge.
- 2015
First industry recognition
Awarded for outstanding outbound program by a major Canadian travel association — a milestone that pushed us to grow our team.
- 2019
Cruise & business desks launch
Dedicated cruise and corporate-travel desks launched to serve growing demand from past clients.
- 2024
AI-augmented planning
Internal travel-planning tools now use machine learning to surface partner inventory and pricing in seconds — letting our designers spend more time on craft.
- 2026
A new chapter
A modernized website, a refreshed brand, and a renewed promise: travel, done well, that leaves you changed.
The team
The humans behind your trip.
Small, deeply experienced, and obsessive about the details you'd never think to ask about. Every member of our team has lived and traveled in the regions they specialize in.
EN
Eva Ng
Sales Director
Eva has been planning extraordinary trips for over twelve years. She's known for finding the cabin upgrade you didn't ask for and the restaurant reservation that was supposedly impossible.
Specialty: Europe & Mediterranean cruises
Eva.N@royalholidays.ca → WC
Wennie Chen
Head of Services
If something goes sideways at 3am in Tokyo, you'll be glad Wennie is on the other end of the line. She runs our 24/7 in-trip support team with calm, surgical precision.
Specialty: Custom Asia & Japan itineraries
Wennie.C@royalholidays.ca → KL
Kim Lee
Marketing & Partnerships
Kim builds our partner network — the boutique hotels, private guides, and on-the-ground fixers that make a Royal Holidays trip feel different from a brochure tour.
Specialty: Boutique stays & local partnerships
Kim.L@royalholidays.ca →Ready when you are
Tell us where you'd love to wake up. We'll handle the rest.
A 30-minute discovery call with one of our travel designers — free, no commitment. You'll leave with a clearer idea of where to go, when to go, and what it might cost.